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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tibor B

July 12, 2024

5  out of  5 rating by Tibor B
"I want to start my review by saying this - I have been with USAA for 27 years. Their home-owners policy prices have forced me to look for more cost-effective alternatives - my neighbor told me about his experience with Amber at the Yearout State Farm Agency and I decided to reach out to them - and I'm glad I did. I actually spoke with a few agents, but Amber was the agent who I spent the most time with and I want to say she went above and beyond to help me out - I'm a bit of a special case because I own a rental home and a primary and I own 5 OLD cars. My rental home - I just completed a roof claim so I could not move my policy over to them, but I could move my primary home to state farm, and actually USAA was still cheaper with car insurance, except with one of my cars - so I moved my primary residence and one of my cars to state farm - Amber helped save me just a little bit more than 100$ per month on insurance costs. In today's challenging fiscal environment finding ways to stretch our dollar is extremely valuable. I was upfront and honest with USAA and told them what I was doing, and why I was doing it, if I could have moved both of my homes I would have, but I can't. Oh well. Amber worked with me via email because of my work situation I could not make phone calls to her - she answered almost all of my questions - and I had a lot of them - directly through email. I highly recommend this agency and Amber specifically - she was the one who suggested splitting up my autos in order to help me save on my policies. She was very helpful. USAA is losing out. As soon as I can move my rental home to the Yearout agency I am going to - USAA's policy is costing me an extra 1600 per year. Ouch..."
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Haley Hinson

June 26, 2024

5  out of  5 rating by Haley Hinson
"Amber Phillips went above and beyond helping my fiancé and I when it came to combining our insurance and answering all of our questions when it came to new home ownership insurance and more! We appreciate the kindness and patience."
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Logan Lambert

June 17, 2024

5  out of  5 rating by Logan Lambert
"Amber Phillips has the best customer service ever! This Location also gave me the best quote in town!"
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Hermes Arevalo

May 14, 2024

5  out of  5 rating by Hermes Arevalo
"very professional and answer all my insurance questions big and small which help me decide what level of insurance do i need to get. thanks Amber..."
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Joy Randall

April 25, 2024

5  out of  5 rating by Joy Randall
"What a wonderful experience! Tim was polite, friendly and took time explaining the coverages and answering questions. They really provide outstanding service with integrity! What a blessing in today’s world! I highly recommend Statefarm Yearout Agency."
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Brian Jacoby

April 5, 2024

5  out of  5 rating by Brian Jacoby
"I have always had good service, helpful people, and reliability when dealing with Janis Yearout State Farm."
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Lisa Honeycutt

March 25, 2024

5  out of  5 rating by Lisa Honeycutt
"I was a State Farm customer for many years, decided to look for cheaper rates because of this economy. Big mistake! It wasn't long before I realized the grass was NOT greener with a new insurance agency. I missed so much how State Farm conducted business and treated their customers like family. I am so glad to be back home with State Farm. Thank you Amber for giving me peace of mind."
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Cynthia Heldreth

March 14, 2024

5  out of  5 rating by Cynthia Heldreth
"What a wonderful experience! Tammy was great at listening to us, answering our questions and explaining the coverages. The rates were great and Janis was fantastic. We left feeling like we had gone to the perfect agency for us! What a blessing. Highly recommend!!!"
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Joe Tong

March 14, 2024

5  out of  5 rating by Joe Tong
"Spoke with Amber on the phone and she was an absolute pleasure to speak with. Helpful, friendly, and went the extra mile to ensure everything was in order. Highly recommended in this crazy world we live in!"
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Devin Williams

March 6, 2024

5  out of  5 rating by Devin Williams
"We love working with Janis Yearout at StateFarm! Every time we call we talk to a real person who gets us answers quickly. Very good to work with. We have home, auto, and umbrella with them and they are very transparent."
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Erika Jackson

March 4, 2024

5  out of  5 rating by Erika Jackson
"Janis is a delight! She is an extremely thoughtful and hard working woman! It is admirable to hear her story of becoming a successful woman owned business of over 30 years. It is evident that Janis approaches life with an unwavering commitment to excellence. As a friend, she displays the qualities of loyalty, integrity, and compassion, fostering genuine connections and nurturing meaningful relationships with those around her. Her team is extremely trained in excellent customer service and willing to help everyone with their insurance needs. Connect with them to learn more of how she can help you!"
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Dawn Thiry

February 29, 2024

5  out of  5 rating by Dawn Thiry
"Janis Yearout and her staff are amazing! They are always helpful and put my needs first when looking for the right insurance policy. They all treated me like family. I highly recommend them if you are needing insurance."
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brenda bird

February 29, 2024

5  out of  5 rating by brenda bird
"Janis is very knowledgeable and friendly and I definitely recommend her agency to others."
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Phillip Vasquez

February 15, 2024

5  out of  5 rating by Phillip Vasquez
"Not too long ago I had a crazy decision to switch insurance companies. They kept hiking my rates up every time it was up for renewal. So today I decided to give Janice Yearouts office a call again for some quotes. WOW! Amber made everything quick and easy and cut my rates down by %50 each month saving me a ton of money!! Thank you!!"
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Philip Walling

December 26, 2023

5  out of  5 rating by Philip Walling
"Never had an issue with them and always fast with responses. Anytime I needed them they were ready to assist!"
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chaynee malone

December 26, 2023

5  out of  5 rating by chaynee malone
"Such nice people, easy to communicate with and get ahold of."
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William Berry

November 7, 2023

4  out of  5 rating by William Berry
"Very nice and helpful"
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Catonya Cosper

September 19, 2023

5  out of  5 rating by Catonya Cosper
"So helpful and very polite and very impressive with the rental and car insurance Thank you"
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August 16, 2023

5  out of  5 rating by Keyeo
"Amber was very helpful, & informative. A pleasure doing business with State Farm 👍🏻"
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Delfida Guzman

August 16, 2023

5  out of  5 rating by Delfida Guzman
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Morgan Ashworth

August 1, 2023

5  out of  5 rating by Morgan Ashworth
"Always very professional and insightful! I love this place!"
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Donna Walker

July 31, 2023

5  out of  5 rating by Donna Walker
"Looking for the best customer service for your insurance needs? Want someone you can trust? Call Janis."
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marshall niles

July 27, 2023

5  out of  5 rating by marshall niles
"This agency has been thoroughly helpful with me obtaining my car insurance. It is an agency that I highly recommend."
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Alice Starrett

July 27, 2023

5  out of  5 rating by Alice Starrett
"This agency has been extremely helpful in managing my insurance needs for home and auto. It doesn't matter who answers the phone when I call the office, the staff are always friendly, knowledgeable and patiently answer all my questions. I highly recommend this agency for your insurance needs."
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Marcia Whitney

July 20, 2023

5  out of  5 rating by Marcia Whitney
"I have been with State Farm, Janis Yearout-for over 12 years now. Janis is a friendly and honest person that you can trust. My FAV person to always speak with is Amber Phillips. Amber is kind and always answers all my questions. I have had many. She is patient. This is the Agency that YOU should go with. Saved me money when I switched from another insurance company 12 years ago. And, still have insurance at an affordable price. You NEED to switch to Janis Yearout State Farm Insurance Agency!"