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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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doneshia robinson

September 25, 2024

5  out of  5
rating by doneshia robinson
"Love my insurance"
We responded:
"We appreciate the review, Doneshia! Thank you for your business - Janis & Team"
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Aubree Atherton

September 24, 2024

5  out of  5
rating by Aubree Atherton
"Janis and her team are very knowledgeable, responsive and friendly. She has been my agent for over 29 years and I love her!"
We responded:
"Thank you for your review, Aubree. We appreciate you! - Janis & Team"
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Jennifer Robinson

August 20, 2024

5  out of  5
rating by Jennifer Robinson
"i recommend janis and her whole team at state farm. any time i have questions and need help, they are always there & friendly! very knowledgeable and willing to do anything for their customers. thank you!!"
We responded:
"We appreciate your great review, Jennifer! Thank you! - Janis & Team"
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Shelli Carter

August 20, 2024

5  out of  5
rating by Shelli Carter
"These are the most honest people in business!!! They ALWAYS go the extra mile to make sure you have the insurance you need- when you are safely covered you can consider it ‘sleep’ insurance! Trust them for your ‘sleep’ insurance!!!! They are the BEST!"
We responded:
"Thank you, Shelli! We appreciate your wonderful review!! - Janis & Team"
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JulZ Davis

August 16, 2024

5  out of  5
rating by JulZ Davis
"The customer service is great. The agents are kind, thoughtful, and very helpful."
We responded:
"Thank you for your review! We appreciate you very much - Janis & Team"
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Samuel Milan

August 10, 2024

5  out of  5
rating by Samuel Milan
"Amber at the Yearout agency is super easy and kind to work with. She will get you set-up with as good of a policy as you can get."
We responded:
"Hey Samuel, thank you for the kind review! We appreciate you - Janis & Team"
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Justin Young

July 30, 2024

5  out of  5
rating by Justin Young
"I have been a customer with Janis since I started driving 24 years ago. I have had no need to look anywhere else in 24 years she has taken such great care of me and my family."
We responded:
"Thank you, Justin! We appreciate your kind words and your business all these years. - Janis & Team"
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Katherine Holloway

July 29, 2024

5  out of  5
rating by Katherine Holloway
"Been with Janice Yearout State Farm Insurance since 2010. I'm very satisfied. No complaints, very professional. :) recommend"
We responded:
"Thank you, Katherine! We appreciate your business and your review! - Janis & Team"
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Tibor B

July 12, 2024

5  out of  5
rating by Tibor B
"I want to start my review by saying this - I have been with USAA for 27 years. Their home-owners policy prices have forced me to look for more cost-effective alternatives - my neighbor told me about his experience with Amber at the Yearout State Farm Agency and I decided to reach out to them - and I'm glad I did. I actually spoke with a few agents, but Amber was the agent who I spent the most time with and I want to say she went above and beyond to help me out - I'm a bit of a special case because I own a rental home and a primary and I own 5 OLD cars. My rental home - I just completed a roof claim so I could not move my policy over to them, but I could move my primary home to state farm, and actually USAA was still cheaper with car insurance, except with one of my cars - so I moved my primary residence and one of my cars to state farm - Amber helped save me just a little bit more than 100$ per month on insurance costs. In today's challenging fiscal environment finding ways to stretch our dollar is extremely valuable. I was upfront and honest with USAA and told them what I was doing, and why I was doing it, if I could have moved both of my homes I would have, but I can't. Oh well. Amber worked with me via email because of my work situation I could not make phone calls to her - she answered almost all of my questions - and I had a lot of them - directly through email. I highly recommend this agency and Amber specifically - she was the one who suggested splitting up my autos in order to help me save on my policies. She was very helpful. USAA is losing out. As soon as I can move my rental home to the Yearout agency I am going to - USAA's policy is costing me an extra 1600 per year. Ouch..."
We responded:
"Thank you for the incredible review, Tibor! We sincerely appreciate your kind words and your business. - Janis & Team"
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Haley Hinson

June 26, 2024

5  out of  5
rating by Haley Hinson
"Amber Phillips went above and beyond helping my fiancé and I when it came to combining our insurance and answering all of our questions when it came to new home ownership insurance and more! We appreciate the kindness and patience."
We responded:
"Thank you for the great review! We appreciate you - Janis & Team"
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Logan Lambert

June 17, 2024

5  out of  5
rating by Logan Lambert
"Amber Phillips has the best customer service ever! This Location also gave me the best quote in town!"
We responded:
"Thank you, Logan! We appreciate your business. - Janis & Team"
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Hermes Arevalo

May 14, 2024

5  out of  5
rating by Hermes Arevalo
"very professional and answer all my insurance questions big and small which help me decide what level of insurance do i need to get. thanks Amber..."
We responded:
"We appreciate your review! Thank you for your business. - Janis & Team"
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Joy Randall

April 25, 2024

5  out of  5
rating by Joy Randall
"What a wonderful experience! Tim was polite, friendly and took time explaining the coverages and answering questions. They really provide outstanding service with integrity! What a blessing in today’s world! I highly recommend Statefarm Yearout Agency."
We responded:
"Thank you so much, Joy, for your kind review! We appreciate you! - Janis & Team"
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Brian Jacoby

April 5, 2024

5  out of  5
rating by Brian Jacoby
"I have always had good service, helpful people, and reliability when dealing with Janis Yearout State Farm."
We responded:
"We appreciate your kind review, Brian! Thank you - Janis & Team"
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Lisa Honeycutt

March 25, 2024

5  out of  5
rating by Lisa Honeycutt
"I was a State Farm customer for many years, decided to look for cheaper rates because of this economy. Big mistake! It wasn't long before I realized the grass was NOT greener with a new insurance agency. I missed so much how State Farm conducted business and treated their customers like family. I am so glad to be back home with State Farm. Thank you Amber for giving me peace of mind."
We responded:
"Thank you, Lisa, for the incredible review! We appreciate you and are grateful for your business. - Janis & Team"
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Cynthia Heldreth

March 14, 2024

5  out of  5
rating by Cynthia Heldreth
"What a wonderful experience! Tammy was great at listening to us, answering our questions and explaining the coverages. The rates were great and Janis was fantastic. We left feeling like we had gone to the perfect agency for us! What a blessing. Highly recommend!!!"
We responded:
"Thank you for taking the time to leave a review! We appreciate your business. Thank you! - Janis & Team"
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Joe Tong

March 14, 2024

5  out of  5
rating by Joe Tong
"Spoke with Amber on the phone and she was an absolute pleasure to speak with. Helpful, friendly, and went the extra mile to ensure everything was in order. Highly recommended in this crazy world we live in!"
We responded:
"Joe, thank you for the great review! We appreciate your kind words. - Janis & Team"
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Devin Williams

March 6, 2024

5  out of  5
rating by Devin Williams
"We love working with Janis Yearout at StateFarm! Every time we call we talk to a real person who gets us answers quickly. Very good to work with. We have home, auto, and umbrella with them and they are very transparent."
We responded:
"Thank you for your business, Devin! We appreciate you very much. - Janis & Team"
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Erika Jackson

March 4, 2024

5  out of  5
rating by Erika Jackson
"Janis is a delight! She is an extremely thoughtful and hard working woman! It is admirable to hear her story of becoming a successful woman owned business of over 30 years. It is evident that Janis approaches life with an unwavering commitment to excellence. As a friend, she displays the qualities of loyalty, integrity, and compassion, fostering genuine connections and nurturing meaningful relationships with those around her. Her team is extremely trained in excellent customer service and willing to help everyone with their insurance needs. Connect with them to learn more of how she can help you!"
We responded:
"Thank you, Erika, for your very kind words! - Janis & Team"
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Dawn Thiry

February 29, 2024

5  out of  5
rating by Dawn Thiry
"Janis Yearout and her staff are amazing! They are always helpful and put my needs first when looking for the right insurance policy. They all treated me like family. I highly recommend them if you are needing insurance."
We responded:
"Thank you so much, Dawn! We appreciate you! - Janis & Team"
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brenda bird

February 29, 2024

5  out of  5
rating by brenda bird
"Janis is very knowledgeable and friendly and I definitely recommend her agency to others."
We responded:
"Thank you for the great review! We appreciate you. - Janis & Team"
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Phillip Vasquez

February 15, 2024

5  out of  5
rating by Phillip Vasquez
"Not too long ago I had a crazy decision to switch insurance companies. They kept hiking my rates up every time it was up for renewal. So today I decided to give Janice Yearouts office a call again for some quotes. WOW! Amber made everything quick and easy and cut my rates down by %50 each month saving me a ton of money!! Thank you!!"
We responded:
"Thank you for the great review, Phillip! We appreciate your business and are glad things were so easy. - Janis & Team"
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Philip Walling

December 26, 2023

5  out of  5
rating by Philip Walling
"Never had an issue with them and always fast with responses. Anytime I needed them they were ready to assist!"
We responded:
"We appreciate your review! We strive to be our best for our customers. Thank you! - Janis & Team"
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chaynee malone

December 26, 2023

5  out of  5
rating by chaynee malone
"Such nice people, easy to communicate with and get ahold of."
We responded:
"Thank you for your kind words! We appreciate your business and your great review! - Janis & Team"
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William Berry

November 7, 2023

4  out of  5
rating by William Berry
"Very nice and helpful"
We responded:
"We appreciate your review, William - Janis & Team"